May 25, 2021

Dentsu Inc. (hereinafter “the Company”) has been driving various reform measures since it announced the “Dentsu Japan Working Environment Reform Plan” on July 27, 2017. The initiative was developed jointly by management and employees, with input from external consultants.

The Company had announced updates on the “Progress with Working Environment Reforms” once a year, until 2019. Since 2020, quarterly results have been provided with additional information.

The quarterly results for disclosure include: The number of employees violating Article 36 of the Labor Standards Act (daily and monthly); total hours worked per employee (quarterly total); the hours in excess of statutory work hours per employee (monthly average); and the number of harassment consultations brought to the attention of the Company’s consultation desk (quarterly). Reported annually are the total number of paid holidays taken per employee and the usage rate of statutory paid holidays per employee.

We will continue to drive our multifaceted and comprehensive reforms to both reduce working hours and improve business performance.

2021 Q1 Results (January – March)

Indicators 2021 Q1 Results 2020 Q1 Results
Number of employees violated Article 36
Number of employees violated Article 36
Total hours worked per employee
516.8 hrs
(64.7 hrs more YOY)
452.1 hrs*1
Hours in excess of statutory work hours per employee
(monthly average)
14.6 hrs
(10.9 hrs more YOY)
3.7 hrs*1
Number of harassment consultations received at the consultation desk (quarterly)*2 14
(4 more YOY)
  1. Due to the COVID-19 pandemic, the Company shifted to a work-from-home operation in the late February of 2020. Since then, all employees have been managed under the de facto working hour system whenever they work from home. Because of this, calculations of total hours worked per employee and hours in excess of statutory work hours per employee for the first quarter of 2020 are different from those of 2021.
  2. The figures represent the number of consultations brought from all offices to the harassment consultation desk set up in the Company’s Human Resources Division during the quarter. The cases were not necessarily identified by the Company as instances of actual harassment. We will continue to increase employees’ awareness and create a favorable environment for them to speak up through staff training and the use of appropriate individuals at the consultation desk to end workplace harassment.

The next report is scheduled for late July or early August of 2021. It will cover the results of 2021 Q2 (April-June) and 2021 1st half (January-June).